Refund Policy

& Shipping Information

Refunds:

For any product, simply contact us within 14 days of the date you receive the product if you are not 100% satisfied with your purchase, and we will exchange it or offer a refund based upon the original payment method, or offer a gift voucher, whichever is favoured. 

Shipping Information:

After our 1-2 day order processing time, all parcels are then shipped via the Post Office, 1st Class Tracked Royal Mail delivery with a guideline of 1-2 working days. Please note this is a guideline, not a guarantee.

Due to the ongoing pandemic, Royal Mail are experiencing delays. Please be patient.